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Terms & Conditions:
These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this Website.
This site is owned and operated by Andd Bags Limited; Business Address: Flat 25, Cityscape, 25 Frith Road, Croydon, Surrey, CR0 1TH; Registered office: Suffolk House, George Street, Croydon, Surrey, CR0 0YN. Registration No: 6672950. Vat No: 941 7761 05. If you want to ask us anything about these terms & conditions or have any comments or complaints on or about our website, please email us at info@anddleatherbags.co.uk
Orders:
To make a purchase please follow these simple steps:
• Shop our website by browsing through our product range.
• Click on the image to access the individual item's product page where you will be given information on sizing, colour options and availability.
• Add an item to your shopping cart by clicking the "Add to shopping cart" button on the product page.
• Review the items you have chosen in your shopping cart. To delete an item from your shopping cart, click on 'Remove' button next to the item and “Update cart”.
• You can continue shopping by selecting the "Continue Shopping" button.
• You can also view the items in your basket while you continue shopping, by clicking on the "Shopping Cart" option at the top.
• Customers are reminded that placing an item in your cart does not secure it for you. We suggest that you complete your order as soon as possible.
• Complete your order by clicking on "Checkout" button and then follow the steps.
If you need further assistance with placing an order please e-mail us at customersupport@anddleatherbags.co.uk and we will get in touch with you asap.
Amending your order:
You can change or correct your order till you click on ‘Confirm Order’ on the Payment Page. Unfortunately we are unable to correct/change order once it has been confirmed. Therefore if you are unhappy with your order details you will be required to cancel your original order and place a new order with the correct details. This may change your delivery timescale and /or the price you pay for the item (as the current selling price on the day you amend or cancel the order will be charged).
Stock Availability:
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.
Delivery Charge:
Delivery will be to the address you specify upon purchase, and will require a signature on delivery. A standard delivery charge of £5 is applied to all orders. Please note that the delivery charge on the original order is non-refundable unless the item/s are faulty.
Standard Service: We offer a standard shipping charge of £5 regardless of number of products ordered or the parcel size. We aim to dispatch your order within 48 working hours, payment verification and stock permitting. We anticipate it will take 3 to 5 working days for your order to reach you via Parcel Force from the time you place it.
Next Day Delivery: We offer a standard shipping charge of £8.50 for Next Day Delivery (by 1pm). The Service available Monday to Thursday for orders placed before 11am for delivery on next working day.
Payment:
Credit Card payment is taken when the ‘Confirm Order’ button is clicked on the Payment page. The description of the goods, price, currency, VAT and delivery costs are mentioned on the order page. Orders shall be accepted once payment authorisation has been confirmed.
Acknowledgment and Dispatch/Acceptance of your Order:
If you have supplied us with your email address, we will notify you by email as soon as possible to acknowledge receipt of your order. This does not constitute acceptance of your order. We reserve the right to refuse an order for any reason. You will be notified of the dispatch of your order by email. However notification of dispatch constitutes acceptance of your order. Acceptance of all orders is subject to credit checks and we reserve the right to cancel any order which does not comply with these regulations.
Purchases made on our website are for the personal or gift use of the buyer only and are not to be used for re-sale, commercial purposes or any other commercial benefit.
Delivery and Warranty Arrangements:
We deliver to all addresses in the UK, with the exception of the Channel Islands. We regret we are unable to deliver to the Republic of Ireland or other overseas addresses.
All orders are dispatched within two working days subject to payment card authorisation and stock availability. We will try to deliver the goods within the times indicated. However, where delivery times are mentioned, they are for general guidance only and we are not liable for late delivery caused by circumstances beyond our control.
You are responsible for making arrangements to receive the goods. If goods are not delivered because no one was available during the time of delivery then it is your responsibility to collect the goods asap. It is important that the addresses supplied by you to us are accurate and will require a signature on delivery.
We warrant to you that the Goods ordered by you will meet the description as shown on our website. We are not responsible for any loss or damage occurring during / after the delivery.
Delays:
There are chances that your order may be delayed. However in such cases we will try to keep you informed. Orders which have a different billing and shipping address may also be subject to delays.
Overseas Leather Goods Limited will not be responsible for delays and cancellations due to incorrect or inadequate data submission by the customer.
Cancellation Rights:
You can cancel an order within 10 working days from date of order. Cancellation must be confirmed to us in writing.
In event that your order has been dispatched, reasonable care must be taken of all Goods in your possession and return them to us, appropriately packaged to avoid damage, within 7 days from the cancellation date. We recommend that all goods returned to us are sent by insured delivery. We reserve the right to arrange collection, in which case you will be responsible for collection charges. No refund or replacement of any payments made in relation to the goods returned will be made until they are back in our possession.
Refunds:
For all returns, except where the item is faulty or dispatched in error by us, you will be required to arrange and pay for the return of the products to us.
When returning items you must obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
We are unable to issue a refund or replacement until the goods are back in our possession. A refund will be issued within 15 working days once submitted to Accounts department.
The card used for the original purchase will be credited with the original price. If there are any problems with your refund, we will get in touch with you.
Please note that it could take further 7-10 working days for the refund to appear on your card statement depending on the card issuer.
Ownership Rights:
All rights, including copyright, in this website are owned by or licensed to Andd Bags Limited. Any use of this website or its contents is prohibited without the permission of Andd Bags Limited. You may not modify, distribute or re-post something on this website for any purpose.
Content:
We have taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and all products have been fairly described. All prices are displayed inclusive of VAT. The dimensions given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. The monitor's display of any colour may slightly vary from the colour of the product on delivery.
Password / Account Security:
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account.
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